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My HP Officejet 6700 Premium will not print Magenta. I have changed the ink cartridge and have used the Clean Printhead option up to the highest level yet it will still not print Magenta. Please help. 

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@AnnaPatricios 

Hello,

To alleviate this incident, please follow the instructions in the HP link Color or Black Ink is Not Printing.

If the issue persists, I have sent you a private message with the required information.

You should only edit the specified fields and not post them publicly in the community.

In case of need, do not hesitate to solicit us.

 

Best regards,:Wink:



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