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FatBoyAl
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Message 1 of 2
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HP Recommended

HP Officejet 6700 will not print yelloow

HP Officejet 6700
Microsoft Windows 10 (64-bit)

The ink levels are all above 80% - including the yellow cartridge. The printer no longer prints YELLOW on any of the test pages or in normal print. I have gone through all the print alignment and cleaning utilities multiple times. The printer no longer will print yellow. The report for "Ink Delivery System Information" prints green for yellow. The other colors on the same report (Magenta, Cyan, and Black) all appear correct.

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

HP Officejet 6700 will not print yelloow

@FatBoyAl

 

I appreciate all your efforts and expertise in troubleshooting this issue

 

Since you have already tried the cleaning utilities, I suggest you contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

KrazyToad
I Am An HP Employee

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