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HP Officejet 6950 will not print black (colours OK).

Microsoft Windows 10 (32-bit)

Serial Number [edit]

 

Print head clean and alignment have had no effect.  HP ink cartridge is near new.

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HP Officejet 6950 will not print black (colours OK).

@Adam1262, Welcome to HP Support Community!

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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