Post new question
Honor Student
Posts: 3
Member Since: ‎03-13-2014
Message 1 of 2 (146 Views)

HP Officejet J4680 All in one

I have Quicken Rental Property and I cannot get it to print my tax information. I had my computer upgraged to Windows 7, I had XP before the switch which I had no problem printing my reports until I swiched to Windows 7, which I did not want to switch but had to. Quicken said that there is a problem my HP printer, is it because I switched to Windows7? How am I suppose to print out my tax report?  HELP!!!



Associate Professor
Posts: 1,815
Member Since: ‎07-08-2011
Message 2 of 2 (133 Views)

Re: HP Officejet J4680 All in one

Uninstall and reinstall your printer software for the correct OS. 


Computer OS upgrades rarely convert printer software correctly.  Its best to wipe the printer software clean and start over from a clean slate.

My HP Enterprise Profile
My Verizon Wireless profile
If you found this post helpful then please award it a Kudo (purple thumbs up) or even better mark it as the solution : )
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation