Post new question
Honor Student
Posts: 2
Member Since: ‎12-13-2012
Message 1 of 2 (1,757 Views)

HP Officejet J6400 series, Status Offline

My wireless and HP Officejet J6400 series all-in-one printer  shows connected, yet when the print window comes up it says 'offline'.  Where and how can I change it from 'offline' to online?

Thanks for any help.

Posts: 29,338
Member Since: ‎11-17-2008
Message 2 of 2 (1,744 Views)

Re: HP Officejet J6400 series, Status Offline

What operating system? 


Running the diagnostics at may help resolve the issue.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation