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Macrepairs
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HP Officejet Pro 6978 doublesided printing issue

HP Officejet Pro 6978
macOS 10.13 High Sierra

When I try to print double-sided documents the second page is upside-down, regardless of the app. I've searched the forums and found similar issues with solutions that either a) don't work or b) the referenced function doesn't exist. For example, deleting the printer from "Printers & Scanners" and re-adding it as an Airprint doesn't solve the problem. There doesn't seem to be a "Duplex" functions anywhere in the software.

 

Any help will be much appreciated. I'm using an Officejet Pro 6978 via Ethernet on a Mac running MacOS 10.13.6. Also have the latest HP printer software and firmware installed.

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HP Officejet Pro 6978 doublesided printing issue

@Macrepairs, Welcome to the HP Support Community!

 

Kindly check the print settings on MAC, refer to this document.

Make sure 'page order' is selected to Reverse.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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