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‎01-13-2020 12:18 PM

HP Recommended
Product: HP Officejet Pro 8600 Plus e-All-in-One Printer series - N911.

HP Officejet Pro 8600 Plus e-All-in-One Printer series - N911. When I changed the black ink, I noticed it had leaked on my hands, and then gave an error message. Looks like it leaked all over the heads and now it won't work. Any way I can clean the heads and if so, with what?  It is years off of warranty but a nice printer.

1 REPLY 1

‎01-16-2020 01:45 AM - edited ‎01-16-2020 01:46 AM

HP Recommended

@nancypsi

Thank you for posting on the HP Support Community.

 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options.
HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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