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HP Officejet Pro 8610 -printer will not printer

HP Office Jet Pro 8610

Printer will not print - states " The printhead appears to be missing, not detected, or incorrectly installed."  This message occurred after I put in new ink cartridges.  Took out printhead and reinserted - but it didn't help.

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HP Officejet Pro 8610 -printer will not printer

Hi @FB21

 

Welcome to the HP Support Community. I'd be happy to help you with the Printhead error.

 

Please try these steps - HP Printers - Error Indicates Faulty Printhead

 

If the issue still persists, I'd suggest you Contact HP in your region regarding this. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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