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Bobbybox67
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HP Photo Photosmart Premium Black Ink Printing Issues

HP Photosmart Premium All-in-one Printer Series (C309)
Microsoft Windows 10 IOT

My Black Ink cartidge no longer prints.  All other cartridges are fine.  I have cleaned, aligned and even reset to defaults.  All to no avail.

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HP Support Agent
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HP Photo Photosmart Premium Black Ink Printing Issues

@Bobbybox67, Welcome to HP Support Community!

 

If you have already performed the steps from the document Color or Black Ink Not Printing and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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