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‎08-18-2019 06:55 AM

HP Recommended
Product: HP Photosmart C5280 All-in-One
Operating System: Microsoft Windows 10 (64-bit)

Ever since my computer was upgraded to Windows 10, I haven't been able to print double-sided. This is the error message:

 

Automatic Two-Sided Printing Module Missing

The document has been confired to print using the Automatic Two-Sided Printing Module but the module is not installed on the device. The document will be printed one-sided.

 

I have uninstalled and reinstalled the printer software and drivers but still face the same issue. Has anyone found a solution?

1 person had the same question
2 REPLIES 2

‎08-18-2019 11:34 AM

HP Recommended

Hi,
Make sure the Automatic Duplexing option is enabled:

Enter Control Panel > Devices and Printers.
Right click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.

Now Automatic Duplexing should become available.

Regards,
Shlomi



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‎08-18-2019 07:32 PM

HP Recommended

Hi, unfortunately this doesn't apply to my situation because my printer doesn't have the automatic duplexing ability.

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