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My Printer has stopped Printing Red, but i am getting a Yellow/Green colour on all my printing.
I have replaced the Magenta with a genuine HP Ink Cartridge and have also used Genuine HP.
I have cleaned all the Cartridges and The gold Printerheads with Water and a cotton Bud.
I have run various printerhead cleans not worked
Welcome to the HP Support Community. I'd be happy to assist you
Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.
If you have already performed the steps from the document Wrong Colors and the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
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