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Paulp16
New member
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Message 1 of 2
38
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HP Photosmart stopped printing black

HP Photosmart 6520
Microsoft Windows 8.1 (64-bit)

I've tried cleaning and aligning cartridges and printheads - to no avail. I've removed ink cartridges to try using a paper towel soaked in mixture of water and isopropyl alcohol. Substantial black ink residue was removed, but black printing still did not resume. What else can I do to resolve this issue? The black ink cartridge is HP and brand new.

1 REPLY 1
B_Will
Level 6
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Message 2 of 2
31
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HP Photosmart stopped printing black

Sometimes you have to run the cleaning 3 to 4 times.

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