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Eaglesoftkks
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HP Potosmart 6520 error code C4EBA341

Hp Photosmart 6520
Microsoft Windows 7 (32-bit)

When powering on printer blue screen with code C4EBA341. And i know this problem was cause of cancel to clean printhead process without completing with shut down the printer.Have tried repeatedly to reset the printer, but no luck.And i have tried your hp forum suggestion of Directly plugging in to the wall outlet,but all in vain. Any suggestions?

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HP Potosmart 6520 error code C4EBA341

Hi @Eaglesoftkks

 

Welcome to the HP Support Community. 

 

Let's try these steps -

 

1) Take out the cartridges.

2) Unplug the power cord from the printer & wall.

3) Wait for 30 seconds. 

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.

5) Insert the cartridges back into the printer.

 

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware

 

If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your printer.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Asmita
I am an HP Employee

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