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zap1711
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HP Printer 6968 does not print color properly-tried cleaning and aligning

HP office jet Pro 6968
Microsoft Windows 10 (64-bit)

Printer has stopped printing colors accurately. Printed Diagnostics page & yellow was missing. Used second level clean -shown below as well.  Some streaking. also checked and cleaned vents on cartidges. cartirdges are starting to run low but I dont want to purchase new ink on a broken printer. Suggestions and help needed.

example photo.jpghow print compares to photosecond level.jpegsecond level clean doc

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HP Printer 6968 does not print color properly-tried cleaning and aligning

@zap1711, Welcome to HP Support Community!

 

If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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