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Shreddd Tutor
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HP Recommended

HP Printer Assistant gone?

Inkjet 8710
Microsoft Windows 10 (64-bit)

When I wanted to scan anything, I would open the HP printer assistant app and go from there. Suddenly it is gone on one of the computers. How do I get it back?

picture of what I would like to access is below.

I have tried re-installing drivers etc, but no go. 

 

Thanks,

AT

HP Printer.jpg

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Message 2 of 3
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HP Printer Assistant gone?

@Shreddd 

 

Please try

 

(a) Hit Win key,

(b) Locate HP folder from Menu, expand it,

(c) Select your printer.

 

Regards.

BH
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Shreddd Tutor
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Message 3 of 3
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HP Printer Assistant gone?

That is the problem, suddenly that link that used to be the Printer Assistant results in an install process. This is what opens when I hit the link: (I have gone through the process and it doesn't fix anything)

IMG_20190818_195834_DRO.jpg

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