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HP Printer Officejet 5745 Will not connect wirelessly

24 hours ago my printer decided it would not print wirelessly and I can't get the USB cable(or what I think USB cable to work either) I download software and said it couldn't reconnect and the printer page test results say there is no filterin

I have no  idea what to do. Someone else posted the same issue over a year ago.

Thank you

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HP Printer Officejet 5745 Will not connect wirelessly

@Dicki6, Welcome to HP Support Community!

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

Use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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HP Printer Officejet 5745 Will not connect wirelessly

I have a HP Officejet 5745 it is connected to my home network the printer is connected to the same network I am not connected to a VPN I have uninstalled and reinstalled but the software will not load onto the computer I have tried everything I keep getting a error 5 Admin message please help

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HP Printer Officejet 5745 Will not connect wirelessly

@MrsRobinson88

 

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs. It also fixes corrupted registry keys.

First, you'll need to download the troubleshooter.

Link: https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-instal...(This is a third-party link. Please do not click on any ad, image, download, popup or link or anywhere else as this is a third-party link meant only for viewing information).

 

Once the software is removed, download the printer full-featured software and try printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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