cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
1 0 0 0
Message 1 of 2
63
Flag Post
HP Recommended

HP Printer "Remove and Reinstall the indicated ink cartridge"

Envy 5540
Microsoft Windows 10 (64-bit)

As mentioned in the topic above, I'm receiving this error after installing a new cartridge of ink I purchased from my local Best Buy. I made sure it's the correct ink as I've replaced the ink cartridge before in the past and I've done all of the steps mentioned in the other forum topics I've seen created by other people that have encountered the same error I've received. I've tried returning the ink cartridge back to Best Buy but they won't let me return it since it's been opened. Please help as I do not want to spend another $20 on an ink cartridge.

 

Thank you.

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
20,743 20,643 1,148 1,239
Message 2 of 2
24
Flag Post
HP Recommended

HP Printer "Remove and Reinstall the indicated ink cartridge"

@Arctism

 

Welcome to HP support community.

 

Update the printer firmware

Here are the steps:- Click here

 

You can refer this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation