cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
2 1 0 0
Message 1 of 2
76
Flag Post
HP Recommended

HP Printer

HP Officejet 6700 Premium
Microsoft Windows XP

Okay, before I changed the ink cartridge my printer started to print in yellow and green tones.  It did print correct for about five-six copies, then it changed to yellow/green.  Therefore I changed the cartridge (all of them since it was low) HOWEVER that did not help.  I followed the recommended steps by printing on a doc the colors, yellow, green, blue and black.  Okay now the black is printing out green.  Yikes what is happening with my HP Printer now???

Help, I don't know what to do.

1 REPLY 1
Highlighted
Level 16
Level 16
26,641 26,364 4,693 10,433
Message 2 of 2
58
Flag Post
HP Recommended

HP Printer

Hi,

Try following step 4 below to clean the printhead and check if that may help:

https://support.hp.com/us-en/product/hp-officejet-6700-premium-e-all-in-one-printer-series-h711/4322...

If that doesn’t resolve the problem, it will likely require to service or replace the printer.

 

Shlomi


Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation