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HP Protected Cartridge problems

Hp officejet 7612
Microsoft Windows 7 (32-bit)

Hello hp support group,

        I have Hp officejet 7612 (2) pair.First printer hasn't Cyan and Magenta. I hasn't  already a new one.

        I  bring  all of cartridge from second printer and then I replace First printer.After replace all colour cartridge in First

       printer and then printer show ''Hp protected Cartridge Installed''.Now I can't  print. How can I solved  this error.

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HP Protected Cartridge problems

@PP14

 

It sounds like the HP Protected Cartridge setting was enabled on the first printer.

 

You can disable the setting; this does not "switch off" the protection already assigned to the cartridges that were "protected".

 

Once a cartridge is "protected", that cartridge can only be used in the printer in which the setting was enabled.

 

Simply said:  There is no fix to "unprotect" a previously protected cartridge

 

 

If the printer is on the network, use the Embedded Web Server (EWS) to enable / disable HP Cartridge Protection.

 

Open your favorite browser > type / enter the IP address of the printer into the URL address bar

 

Tab Settings > category Preferences > HP Cartridge Protection

 

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Dragon-Fur
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Hello,Dear Dragon-Fur

           Thank for your reply.I already test this method but I can't.If other method you have,please help me.Thanks

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@PP14

 

You are welcome.

 

I am sorry it is not possible to "unlock" a protected cartridge.

 

Commentary

 

Cartridge protection is primarily intended to be used in a Work Environment to keep cartridges from disappearing from the work printer.  Once the "sticky fingers" person finds out he cannot use the cartridges in his home printer, he will likely leave the work printer alone.

 

The protection is also useful in a Library, a Dorm room at college, anywhere the printer is likely to attract people trying to obtain free cartridges.

 

At home, unless "Sticky Fingers" is coming into your house and stealing your stuff, the cartridge protection is not needed.

 

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Dragon-Fur
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