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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: HP SMART TANK 500 FAULT HELP.
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04-18-2020 05:54 PM - edited 04-18-2020 05:56 PM
Accepted Solutions
04-24-2020 06:19 AM
mechanical parts have changed.in the service
04-21-2020 06:14 PM
@omurakbas Scroll down to the selection that matches your description of the issue, if and follow the steps,
Find solutions to errors indicated by specific blinking light combinations and error numbers on the printer.
Control panel buttons and lights
1. Cancel button
2. Resume button and light
3. Color Copy button
4. Black Copy button
5. Ink/Printhead light
6. Printhead icons
7. Control panel display
8. Wireless button and light (wireless models only)
9. Information button and light
10. Power button
Control panel display
1. Number Counter icon
2. Ink icons
3. Wireless Status icons (wireless models only):
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Wireless icon
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Wireless Attention icon
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Signal Bars icon
4. Paper Error icon
5. Alert icon
6. Printhead icons
7. Wi-Fi Direct icon (wireless models only)
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE
(By the end of this article all the issues should be resolved)
P.S: Welcome to HP Community 😉
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee
04-24-2020 11:47 AM
@omurakbas You changed mechanical parts and it's now working? If that's true, I'm happy for you,
If service hasn't been done, please let me know.
And @AleksandrUA do you have the same printer as the OP? if not, here's what I need:
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
Keep me posted,
If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
Riddle_Decipher
I am an HP Employee
05-18-2020 10:15 AM
@francescam Do you have the same printer as the OP? Please help me with the below information, if it isn't the same:
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
Keep me posted,
If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
Riddle_Decipher
I am an HP Employee
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