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HP Smart App only prints landscape & always large font

Photo smart 6525
Microsoft Windows 10 (64-bit)

HP Smart App only prints landscape & always large font
is there any way to adjust to portrait and adjust the font size? Normal printing is fine. Only issue is with APP. Thanks 

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HP Smart App only prints landscape & always large font

Hi @rockermcgee

 

Welcome to the HP Support Community. I'd be happy to assist you with the printing issue. 

 

Make sure the HP Smart app is up to date - 

 

1) Select the Start  screen, then select Microsoft Store.
2) In Microsoft Store at the upper right, select the account menu (the three dots).

3) From the drop-down menu, click Downloads and updates.

4) Click Get updates.

 

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware

 

The font size cannot be changed using the app, I'd suggest you try printing a different document and check. You may refer to this document - HP Printers - Changing Font Size in Printed Documents or Web Pages

To change the print orientation, try these steps -

 

1) Launch the HP Smart app. 

2) Click on Print Documents. 

3) Select Portrait from the drop-down under Orientation. 

 

 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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