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‎08-21-2018 04:16 PM

HP Recommended
Product: HP officejet pro 8730
Operating System: Microsoft Windows 10 (64-bit)

I Have an HP officejet pro 8720 and i cant do a double sided scanning using the HP smart app, Any developers who can solve this?

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-23-2018 09:45 AM

HP Recommended

@Anonymous

Welcome to HP Forums,

This is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

 

As I understand, you're in need of support,

 

Currently, the app does not support duplex scanning. It was designed to support a variety of scanners/printer. This somewhat limits the options available and the 2-sided scanning is not supported.

 

I hope that answers your concern adequately. Let me know!

Cheers 🙂

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎08-23-2018 09:45 AM

HP Recommended

@Anonymous

Welcome to HP Forums,

This is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

 

As I understand, you're in need of support,

 

Currently, the app does not support duplex scanning. It was designed to support a variety of scanners/printer. This somewhat limits the options available and the 2-sided scanning is not supported.

 

I hope that answers your concern adequately. Let me know!

Cheers 🙂

Was this reply helpful? Yes No

‎09-17-2018 08:18 PM

HP Recommended
I found an alternative app that can do a double sided scanning. HP scan and capture 😊
Was this reply helpful? Yes No

‎09-18-2018 07:33 AM

HP Recommended

@Anonymous

Thank you for the update,

I appreciate your time and efforts,

 

I'm glad you found the solution for this concern.

You've been great to work with and it has been a genuine pleasure interacting with you.

Take care now and do have a fabulous week ahead. 🙂  

Was this reply helpful? Yes No
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