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HP deskjet printer not printing on color paper

macOS 10.15 Catalina

hi All,

Hope you are all safe and well.

 

I got a HP deskjet 2600 series because i rarely print, but recently wanted to print photos so i got the HP photo printer paper and i am not able to print anything

1. I can print on regular paper, although it is streaked 

2.On color paper, nothing prints at all. 

 

I tried to remove and readded the printer cartridges and also cleaned them using the HP Smart print cleaner software.

 

I already got several frames trusting this printer and this is upsetting. Any ideas please... ?

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HP Recommended

HP deskjet printer not printing on color paper

Hi, how long has the printer been sitting unused?

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HP deskjet printer not printing on color paper

hi 8lives,

Thank you for responding. 

I used a few times and then there was a gap of about 2 months where i didnt use it at all. 

 

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HP deskjet printer not printing on color paper

Hi, the ink has dried in cartridges, try cleaning them again.

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HP deskjet printer not printing on color paper

ok, i will try and let you know, thanks for the quick assist! Much Appreciated!

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HP deskjet printer not printing on color paper

hi 8lives,

I tried cleaning them several times, but the printing is still very streaked and now it seems that no black is printing at all. Even thought the black level is still about 40%. (which is false because the printed pages dont contain any black ink but the levels keep decreasing)

 

Any Ideas on what to do next? 

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HP deskjet printer not printing on color paper

Replace the ink cartridges.

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