cancel
Showing results for 
Search instead for 
Did you mean: 
dougbuck
New member
1 0 0 0
Message 1 of 2
49
Flag Post
HP Recommended

HP envy 4504, Photo paper won't feed

HP Envy 4504
macOS 10.13 High Sierra

6 x 4 photo paper stops up as it is fed up during printing

1 REPLY 1
HP Support Agent
HP Support Agent
12,572 12,551 829 817
Message 2 of 2
22
Flag Post
HP Recommended

HP envy 4504, Photo paper won't feed

@dougbuck

 

I have gone through your Post and would like to help

 

Please follow the instructions in Step 3 from this Link: https://support.hp.com/in-en/document/c03754704 to clean the paper rollers

 

Also ensure the printer has the latest Firmware. Link: https://support.hp.com/in-en/document/c02919168

 

Keep me posted 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation