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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
envy 5055
Microsoft Windows 8.1 (64-bit)

I have tried cleaning cartridges, doing tests, reset to factory settings etc. my color ink is low, but i'm trying to print black and white and i cant get it to print what-so-ever. i've only used this printer like 5 times..very disapointed.

3 REPLIES 3
HP Recommended

Replace the black ink cartridge.

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HP Recommended

black ink cartridge shows as half full, shouldnt be the problem

HP Recommended

Simple test, touch the black printhead to a paper towel do you see a solid line of ink?

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Please mark the post that solves your issue as "Accept as Solution".
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