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HP firmware printer update

office jet 6975
Microsoft Windows 10 (64-bit)

I purchased refilled ink cartridges and now I found out that HP updated the firmware that will not allow the refilled ink to work in the printer. I have purchased my last HP product. 

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HP Recommended

HP firmware printer update

@Swin10

 

Welcome to HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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