plee0402 Honor Student
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HP instant ink cartridge

HP Insant inkCartridge, my cartidge cannot be used the message is ot enrolled in HP instant ink.  i did enroll last week but i dont know why i can not use it today.  and  I saw my printer is th Status is offline.  i try to resresh it doe snot work.

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HP Recommended

HP instant ink cartridge

Hi @plee0402, Terry here.


Welcome to the HP forums.

One of the requirements of the Instant Ink subscription service is maintaining a connection to the internet. If it went offline, it's possible you need to re-establish your connection to your router, so the printer can communicate to the internet. 


HP Instant Ink - 'Connect Printer to Update Status' Message Displays


HP Instant Ink Support

I work on behalf of HP

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