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rpullins
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Message 1 of 2
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HP is becoming Worst Printers on the Market

HP OfficeJet Pro 7740
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I have about four HP Printers working on both Mac's and PC's. I have used HP for many years. I have never had any issues in the past like I am having now. Nine times out of 10, none of my printers will work. I am constantly finding myself rebooting my computer to try and reestablish connection. I have discussed this with HP's technical support, which after five or six hours will get the printer working again for about a day or week. Something has happened to HP that has tarnished its standing in the community.

 

Looking to make a change to another vendor.

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

HP is becoming Worst Printers on the Market

Hi @rpullins

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation