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I have created a case with HP to update my printer warranty dates, I have provided all details to them
I have purchased 5275 Inkjet Printer on 3 May 2019 . So according to this Base warranty should start from
Start Date : 3 May 2019 and End should be on : 2 May 2019 .
but HP database I see warranty Start Date is : Aug 9 , 2018
and End date is Oct 7 , 2019.
Now I have purchased an extended warranty for 24 months and I am seeing HP's database is showing 14 months warranty.
I gave invoice copy but why HP is not able to update dates in their database.
Is it so much difficult to solve a simple problem?
I think HP's warranty team is not doing their job properly.
@ctkukade Welcome to HP Community!
I understand your concern and I have brought your issue to the attention of an appropriate team within HP.
Please look for a private message requesting additional information.
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