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mingyuan
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Message 1 of 2
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HP officejet 4650 can not print in color

OfficeJet 4650
Microsoft Windows 10 (64-bit)

try to print  a photo, in the win 10 print dialog window,  try to set the Color mode in Output options as Color, but it will always revert back to "Monochrome".  the error is :

 

"Color mode was changed from Color because of a Conflict with another printer setting"

 

try to look similar post 

https://h30434.www3.hp.com/psg/board/message?board.id=PostPrint&message.id=811269#M811269

tried everything, but it still does not work!

 

 

 

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Message 2 of 2
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HP Recommended

HP officejet 4650 can not print in color

@mingyuan

 

Welcome to the HP Support Community.

 

1) Obtain the IP address of the printer by clicking on the wireless icon at the bottom of the printer screen

2) Right-click your printer, select Printer Properties, click the Ports tab and then click Add Port.
3) Select Standard TCP/IP Port, and then click New Port.
4) Follow the instructions to add a new port.
5) Try printing.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 


I am an HP Employee

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