01-04-2020 03:42 PM
try to print a photo, in the win 10 print dialog window, try to set the Color mode in Output options as Color, but it will always revert back to "Monochrome". the error is :
"Color mode was changed from Color because of a Conflict with another printer setting"
try to look similar post
tried everything, but it still does not work!
01-07-2020 01:31 PM
Welcome to the HP Support Community.
1) Obtain the IP address of the printer by clicking on the wireless icon at the bottom of the printer screen
2) Right-click your printer, select Printer Properties, click the Ports tab and then click Add Port.
3) Select Standard TCP/IP Port, and then click New Port.
4) Follow the instructions to add a new port.
5) Try printing.
Let me know if this helps.
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