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Message 31 of 55
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I'm very glad to hear that!  Sometimes your network can just get "cluttered" and a network reset roughly once a month will help speed up the communication between the devices.   Thank you for coming back to let me know.


Happy Printing!


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Message 32 of 55
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FINALLY a solution for my issue I spent hours trying to set up this printer. Brand new I couldn't get it set up with my Mac computer, but it took only a few minutes to set up with my HP laptop. BIG THANKS!!

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Message 33 of 55
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Installed the Officejet8600 N911 g/n about 4 monthdsago on a wireless network.  All copmputers mae good use of theprinter until a few days ago when for no apparent reson the Mac Pro could no longer print.  Documents were shown as printing but they ended up on hold and not printed.  Meanwhile the iMAC had no problems.  All sofyware was updated all systems were rebooted andtheNETGEAR Router 's Genie showed the Mac Pro on the wireless network with good mbps numbers and signal stength.  Called HP service (877-796-6247) for support. Pinging the printer was successfull but no printing.  HP sevice tech lost connection and we are waiting for a callback ..... To be continued if a solution is found.  I don'tbelieve in gremlins!

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Message 34 of 55
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I believe it is gnomes in this case that may be causing the issue...wifi gnomes lol ok seriously tho try resetting the printing system on the Mac.  If you can get the printer to obtain an IP address (print the network configuration page to confirm settings) then type those numbers into a web-browser and if you can access the printer's web page, then you should be able to install the software again.

 

Depending on your exact issue, the technical support advisor will likely come to a website similar to this one to troubleshoot with you.

 

See also Mac Printing Forums

 

I hope this helps!


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Message 35 of 55
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Just wanted to say that this extremely clearly written  and helpful solution also fixed my problem. Thank you so much fo rtaking thetime to spell it all out. and i learned a new trick, too - setting a static IP.

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Message 36 of 55
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i want to now the answer.

i want to buy one of this but all people in my house have macbook pro, and with this problem is not recomendable.

thanks

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Message 37 of 55
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This is a good printer.  Besides the issue in this thread is going to have more to do with their type of wireless router causing issues than specifically their Mac.


Good luck in your purchase


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Message 38 of 55
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Thanks to:

Distinguished Professor
who described in expert detail on how to set my HP Officejet 8600 Plus to a static IP address. After following those instructions I was finally able to print again.  
 
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Message 39 of 55
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Thanks!

Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.

When a solution is found please mark the post that solves your issue.

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Message 40 of 55
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Resetting the static IP worked for me. Thanks

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