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HP officet jet pro 8715 doesn't print or copy

hp officejet pro 8715
Microsoft Windows 10 (64-bit)

My HP Officetjeyt Pro 8715 jusr stopped printing, It doesn't work wireless or coonected and doesn't even copy. The printing seems to go to the printer since I can cancell printing from the printer. Wven when I run the HP diagnostics programs, it can't even print the test page. I tried unplugging the printer and nothing helps

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HP Support Agent
HP Support Agent
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HP officet jet pro 8715 doesn't print or copy

@sol999

 

Welcome to HP support community.

 

Are you getting any error message while printing or copying?

 

Sandytechy20
I am an HP Employee

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HP officet jet pro 8715 doesn't print or copy

I turned printer off then on and everything seems to be OK since then

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HP Support Agent
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HP officet jet pro 8715 doesn't print or copy

@sol999

 

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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