01-29-2020 02:51 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- What is the operating system?
- When was the last time it worked fine?
- Are you trying to connect to Wifi direct?
While you respond to that, let's try these steps:
Try the default password - 12345678.
If the default password does not work, please print a Network Configuration page and look for a Wi-Fi or a Wireless Direct password.
To print a Network Configuration page - From the printer control panel, press the Wireless button and the Information button together to print the network configuration page.
Please send us a picture of the screen asking you to enter the password.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
I am an HP Employee