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HP photosmart 7520
Android 9.0 Pie

I can not print photo's from the photo tray. Normal the tray will move forward, but not any more?

1 REPLY 1
HP Recommended

@PieterWillem Welcome to HP Community!

I suggest printing using HP smart app link:

Use HP Smart for mobile devices to print, copy, scan, troubleshoot printer issues, and set up a printer on a wireless network.

NOTE: 

This document is for the HP Smart app on Android or iOS mobile devices. If you are using a Windows 10 computer or a Mac, go to Install and Use the HP Smart App (Windows 10) or Install and Use the HP Smart App (Mac).

Click here for details, and once you hit on print under more opting u can change the setting.

 

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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