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HP photosmart 6520 error code B82D65DC

HP Photosmart 6520
Microsoft Windows 10 (64-bit)

Printer powers up and displays menu, wireless indicator flashes and then code

B82D65DC appears briefly.  Printer Error displays "Please turn Printer off, then on".


This cycle continues to happen upon power up.  Printer is locked and does respond

to touchscreen controls.

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HP photosmart 6520 error code B82D65DC



Welcome to HP support community.


Remove the ink cartridges, and reset the printer

  1. Remove the ink cartridges from the printer.

  2. With the printer turned on, disconnect the power cord from the printer.

  3. Unplug the power cord from the power source.

  4. Wait at least 60 seconds.

  5. Reconnect the power cord to a wall outlet and to the printer.


    HP recommends plugging the printer directly into a wall outlet.

  6. Turn the printer on.

  7. Reinsert the ink cartridges, and then close the ink cartridge access door.

  8. If you receive a prompt to print a calibration or alignment page, do so.

You can refer this HP support community for more assistance:- Click here


I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.


I am an HP Employee

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