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luke65
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HP photsmart 7520 printer error message B88676B4

I can not bypass the screen on printer.  No connection can be found by my computer of Android phone.

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HP Support Agent
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HP photsmart 7520 printer error message B88676B4

Hi @luke65

 

Welcome to the HP Support Community. 

 

Let's try these steps -

 

1) Take out the cartridges.

2) Unplug the power cord from the printer & wall.

3) Wait for 30 seconds. 

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.

5) Insert the cartridges back into the printer.

 

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware

 

If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your printer.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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luke65
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HP photsmart 7520 printer error message B88676B4

Still not working.  

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HP Support Agent
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HP photsmart 7520 printer error message B88676B4

@luke65

 

Thanks for trying. Please Contact HP.

 

 

Asmita
I am an HP Employee

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luke65
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HP photsmart 7520 printer error message B88676B4

Can you provide the correct link as it is not clear where or to who this must be send.  Thank you.

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HP photsmart 7520 printer error message B88676B4

@luke65

 

I have sent your a private message with the contact details.

 

Thanks! 

Asmita
I am an HP Employee

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation