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    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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HP printer offline

HP Recommended
HP Officejet Pro 8620

My Officejet Pro 8620 is offline and I tried for hours yesterday to get this fixed to no avail.  So I tried uninstalling and reinstalling and still no luck.  I have run all the "help" things I could find but without any success.  When I try to add a new printer, it does not show up.  Any suggestions this "low tech" person?

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HP Recommended

Give the steps in this link a try if you are using Windows.

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Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
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