cancel
Showing results for 
Search instead for 
Did you mean: 
Edhart
New member
2 0 0 0
Message 1 of 2
70
Flag Post
HP Recommended

HP sent me an empty cartridge box. I want my money back. How?

Envy 4520 all in one
Microsoft Windows 10 (64-bit)

I ordered ink from hp.com as usual.  Opened a cartridge box, brand new, still sealed.  It was completely empty (no cartridge).  How do I get the charge taken off my account?

1 REPLY 1
Moderator
Moderator
19,734 15,069 307 1,166
Message 2 of 2
28
Flag Post
HP Recommended

HP sent me an empty cartridge box. I want my money back. How?

@Edhart

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation