04-21-2019 11:20 AM
My printer is stuck on the opening screen that displays the HP logo with the loading line underneath. On off button is inoperable. Disconnecting power doesn't help. Thank you in advance for any tips.
04-21-2019 12:08 PM
Most likley a failed mainboard. You may find a used board on Ebay, but really, this is a very old printer and likey repalcement is more prudent than trying to repair it.