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This is a continuing problem from...
only printing in grayscale or black and white? ij 3831, need colour
I thought that the problem had been solved by the solution in the above post but it still only prints in colour in USB connected mode if you try to print in colour in wifi mode it's always B&W?
Please I need more help!!
Try following below version of the HP Print and Scan Doctor Utility by selecting your printer:
Be sure to restart your PC and allow the utility to complete the process, then check for any difference.
Try printing and check for any change, if the same remains try printing using the newly added print queue copy and check.
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