02-13-2020 05:49 PM
The HP 4630 doesn't REALLY 'do' cardstock does it? HP claims it does, but every time I've tried this I get the same disappointing result. HP's own support docs say I can just select cardstock from the drop down menu, but cardstock is never an option. This is on both Windows and Mac with the latest drivers. I have tried 'brochure' because apparently that's a possibility, but that doesn't work either.
It's an old printer, but I'm still paying HP $5 a month for their Instant Ink product so I'm feeling a bit salty about this printer being described as cardstock ready when it doesn't appear to be. I've seen this question multiple times and no one ever seems to get a resolution.
Has anyone ever gotten this to work?
02-17-2020 10:58 AM
@pcjr2000, Welcome to HP Support Community!
I understand you have issues with printing cardstock on the printer. To provide you with an accurate solution, I'd like to know the following-
- Is there any error message when you try to print cardstock?
- Have you tried making photocopies using cardstock?
- Were you able to print cardstock earlier?
Keep me posted for further assistance.
I am an HP Employee