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HP Recommended
Officejet 4650
Microsoft Windows 10 (64-bit)

The previously reliable HP4650 stopped printing color.  I followed the directions on multiple occasions from the post https://support.hp.com/us-en/topic/diagnostics?category=printing&issue=black-ink-not-printing  and while it would resolve the issue for a couple of days, the problem returns.  I have reinstalled the printer so many times that I know the printer IP address by heart.  There has to be a better fix.

 

Thanks in advance,

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I solved the same problem by deinstalling the printer & drivers + installing full package for hp officejet 4650 

OJ4650_Full_WebPack_1122.exe package OJ4650_Full_WebPack_1122.exe downloaded from https://support.hp.com/it-it/drivers/selfservice/hp-officejet-4650-all-in-one-printer-series/5447930.

Now I can set print preferences ( color vs monocrome ) eg with acrobat reader or other programs. Hope it'll be useful 

 

View solution in original post

2 REPLIES 2
HP Recommended

I solved the same problem by deinstalling the printer & drivers + installing full package for hp officejet 4650 

OJ4650_Full_WebPack_1122.exe package OJ4650_Full_WebPack_1122.exe downloaded from https://support.hp.com/it-it/drivers/selfservice/hp-officejet-4650-all-in-one-printer-series/5447930.

Now I can set print preferences ( color vs monocrome ) eg with acrobat reader or other programs. Hope it'll be useful 

 

HP Recommended

Thanks for the response. I had tried this before, this time I cleared the old HP registry entries.  Hopefully the solution works.

 

Cheers

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