11-14-2019 09:50 AM
The previously reliable HP4650 stopped printing color. I followed the directions on multiple occasions from the post https://support.hp.com/us-en/topic/diagnostics?category=printing&issue=black-ink-not-printing and while it would resolve the issue for a couple of days, the problem returns. I have reinstalled the printer so many times that I know the printer IP address by heart. There has to be a better fix.
Thanks in advance,
Solved! Go to Solution.
11-16-2019 11:52 AM
I solved the same problem by deinstalling the printer & drivers + installing full package for hp officejet 4650
OJ4650_Full_WebPack_1122.exe package OJ4650_Full_WebPack_1122.exe downloaded from https://support.hp.com/it-it/drivers/selfservice/hp-officejet-4650-all-in-one-printer-series/5447930.
Now I can set print preferences ( color vs monocrome ) eg with acrobat reader or other programs. Hope it'll be useful