cancel
Showing results for 
Search instead for 
Did you mean: 
maccanova
New member
1 0 0 0
Message 1 of 2
48
Flag Post
HP Recommended

HP5546 all in one printer

HP5546 envy printer
Microsoft Windows 10 (64-bit)

My printer has started to overprint a whole A4 page in transparent yellow.  Whether in black and white or colour. Pictures and images are completely covered with this transparent yellow.

I have downloaded drivers, uninstalled and reinstalled and used the HP Print and scan doctor that has not detected anything.

Any ideas anyone?

1 REPLY 1
HP Support Agent
HP Support Agent
6,259 6,246 337 247
Message 2 of 2
20
Flag Post
HP Recommended

HP5546 all in one printer

@maccanova

 

Welcome to the HP Support Community.

 

Does this happen while copying too?

 

Let me know how this report looks:

  1. Make sure the printer input tray is loaded with plain white paper.

  2. On the printer control panel, swipe the display to the left, and then touch Setup.

    The Setup menu displays.

  3. Touch Tools, and then touch Print Quality Report.

Please perform the steps from here: https://support.hp.com/us-en/product/hp-envy-5540-all-in-one-printer-series/5447939/model/7770153/do...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 

 


I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation