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HP6700 shows message to contact support

HP6700
Microsoft Windows 10 (64-bit)

Message on printer says to contact support.  Any suggestions on what I can do to reset.  I have powered down, I have unplugged, I have the latest drivers.

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HP6700 shows message to contact support

@dpushard

 

Welcome to the HP Support Community.

 

What is the exact error message on the Printer so that we can help you better?

 

Thanks!

 

 


I am an HP Employee

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HP6700 shows message to contact support

I have turned it off/on several times. I have unplugged several times.  I have checked the printer cartridges and all are HP and in correctly. Still nothing.

The message on the printers says:

 

There is a problem with the printer or ink system.  Turn printer off, then on.  If problem persists, contact HP.

 

Any ideas.  I would prefer not to stay on hold for hours.

 

Thanks much,

 

Doug

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HP6700 shows message to contact support

The message on the printers says:

 

There is a problem with the printer or ink system. Turn printer off, then on. If problem persists, contact HP.

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HP6700 shows message to contact support

Try the steps from here: https://support.hp.com/in-en/product/hp-officejet-6700-premium-e-all-in-one-printer-series-h711/4322...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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