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‎12-23-2019 02:39 PM

HP Recommended
Product: HP 6950
Operating System: Microsoft Windows 10 (64-bit)

Hi

 

My neighbor has suddenly been able t print form my printer (they have no idea how they did it)

 

The printer is set up on my own password protected network and my neigbour doesnt have access so how are they connecting to my printer

 

When i do a netowrk scan i can see it but it does ask for a password to log on

 

it is v worrying

5 REPLIES 5

‎12-25-2019 04:39 PM

HP Recommended

@drizzit

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that your neighbor is able to print from your printer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Have you checked to print a couple of pages from your neighbor's computer?

 

Meanwhile, If the printer is connected wirelessly and if your neighbor is on a different wireless network then he will not be able to print to your printer. However, I recommend you change your wireless password, and this should take care of the issue. If

 

I hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎12-26-2019 01:06 PM

HP Recommended

Sorry I don't think that could be the reasons as he doesn't have access to my network and i have a strong password.

 

Could it be through the direct printing facility?

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‎12-26-2019 02:48 PM

HP Recommended

@drizzit

 

Yes, that could be a possibility. However, I suggest you change the password and it should take care of the issue.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎12-26-2019 02:53 PM

HP Recommended

Hii

 

I tried that it didn't help

Was this reply helpful? Yes No

‎12-26-2019 04:18 PM

HP Recommended

@drizzit

 

Is your neighbor still able to print from your printer?

What is the printer he is selecting?

From which application software he is printing?

 

Cheers!

 

 

 

The_Fossette
I am an HP Employee

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