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HP6954 error


I have a reasonably new HP 6954 Office Jet. It now keeps telling me to turn it off and back on. But each time I do that it says there is a problem with the printer or print system. If this continues contact HP Error 0x6100004a I have turned on and off multiple times. Cartridges are on the right, I guess stuck

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HP6954 error

@Chrisy1, Welcome to HP Support Community!


If you have already performed the steps from the document  '0xc19a0005' or Similar Error Code Displays and the issue persists, it could be a hardware failure.


Please reach out to the HP Support in your region regarding the service options for your printer.


Hope this helps!


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

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