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HP6970 neither prints nor copies in color

HP Recommended
HP 6970
Microsoft Windows 10 (64-bit)

Printer won't print in color, has no color option in preferences.

 

Printer does not copy in color.  New HP original cartridges.  Multiple clean printhead.  Checked the vents, clear. Print report shows NO color blocks at all.

 

I'm stumped.

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HP Recommended

You most likely have a bad printhead, is the warranty still valid?

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HP Recommended

No. Printer is...um, several years old? Can't remember when we bought it, probably 4 or 5 years ago. 

 

Black printing is fine, crisp, clear, well saturated. 

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