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HP8718 refuse to print on 300g photopaper

HP Officejet Pro 8718
Microsoft Windows 10 (64-bit)

When printing on 300g photopaper the printer ecjects 2 blanc pages and then stops with an "obstruction" errormessage. 

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HP8718 refuse to print on 300g photopaper

@michel1946, Welcome to HP Support Community!

 

As per the printer specifications, I see that the printer does not support the 300g paper. Find below the paper-handling specifications-

 

Also, refer to the document Printer Specifications for HP OfficeJet Pro 8700 Printers for more details.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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