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HP9109 printing at glacial pace

HP OfficeJet Pro 9109
Microsoft Windows 10 (64-bit)

Bought the OfficeJet Pro 9019 to go with a Lenovo laptop in October 2019

 

Printer has worked well until yesterday.

 

Yesterday I had reason to restore the laptop to startup condition. Loaded everything back onto laptop but now having problems with printer.

 

90 minutes to print 20 seperate pages.

 

Jobs are sent to printer via wireless network. Also tried Wifi Direct. There is only one HP printer listed under Settings/Printers.

 

Jobs sent from IOS device still print quickly. Test pages print quickly - in fact before queued pages.

 

No wired connection to printer as I do not really want to be tethered like that

 

Any ideas please?

 

Failing that the best way please to completley remove HP software so I can clean re-install it and also how to hard reset the 9019 printer.

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HP9109 printing at glacial pace

@prgwd

 

Welcome to HP support community

 

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

Perform root level uninstallation to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers. 
  • Restart the PC again.

Download and install printer full feature driver

Click here to download the driver

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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HP9109 printing at glacial pace

Thanks for the reply. No use at all.

 

power reset has alraedy been employed to no effect

 

all the resets on the printer setting list have been used down to cold reset - no effect.

 

The suggested ways to deep root remove HP software - are they for Windows 7 coz thay aint for Windows 10.

 

Maybe I express myself poorly whan I stated ptinting was glacial pace.

 

When documents print they are quick enough but for another document to start to print has taken over 20 minutes.

 

The printer job queue on Windows 10 still has he job showing as printing many minutes after the document has printed and printing of next document does not start until that show has having printed.

 

 

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HP9109 printing at glacial pace

@prgwd

 

Use HP Print and Scan Doctor to fix this

Download HP Print and Scan Doctor.

  1. Run HPPSdr.exe from the download location on your computer.

  2. Once HP Print and Scan Doctor opens, click Start, and then select your printer.

    • If your printer in not in the list, turn it off and on, and then click Retry.

    • If there is a connection problem, follow the instructions in HP Print and Scan Doctor.

  3. If a screen prompts you to turn on printer updates, click Yes.

  4. If a screen prompts you to make your printer the default printer, click Yes.

  5. Try to print.

Update the printer firmware

Here are the steps:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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